Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. What makes your products natural?
Our products are crafted with ingredients derived from nature, such as plant oils, herbal extracts, and essential oils. We avoid using synthetic fragrances, parabens, sulfates, and other harsh chemicals to ensure our products are gentle on your hair and scalp.
2. Are your products suitable for all hair types?
Yes, our products are designed to cater to a wide range of hair types, including curly, wavy, straight, and coily hair. Each product description provides guidance on its specific benefits, helping you choose the best fit for your hair type and needs.
3. Are your products cruelty-free?
Absolutely. We are committed to ethical practices and do not test our products on animals. Our products are cruelty-free, and we ensure our suppliers adhere to the same standards.
4. Do your products contain any allergens?
We list all ingredients on our product labels and website to help you identify any potential allergens. While our products are formulated to minimize allergic reactions, we recommend performing a patch test before full use if you have sensitive skin or known allergies.
5. How should I store your products?
To maintain the quality and effectiveness of our products, store them in a cool, dry place away from direct sunlight. Keep the lids tightly closed when not in use to prevent contamination.
6. How long do your products last?
Our products have a shelf life of approximately 12-24 months, depending on the product. For optimal results, we recommend using them within this time frame and checking the expiration date on each product.
7. Can I use your products if I have color-treated hair?
Yes, our products are safe for color-treated hair. They are formulated to be gentle and to help maintain your hair's natural moisture and vibrancy without stripping away color.
8. Do you offer samples?
We occasionally offer sample sizes of our products as part of promotions or special events. Keep an eye on our website and social media channels for announcements.
9. Where can I buy your products?
Our products are available for purchase directly through our website.
10. How can I contact customer service?
If you have any questions or need assistance, please reach out to our customer service team via email at info@themanetenance.co.site or by filling out the contact form on our website. We are here to help!